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Software & Services > Social Media > Why Can’t I Download Snapchat on My iPhone [Fixed]

Why Can’t I Download Snapchat on My iPhone [Fixed]

Ogechukwu Anthony
Last updated: September 15, 2023 12:42 pm
By Ogechukwu Anthony
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Why Can't I Download Snapchat On My iPhone
Image from Unsplash

If you have tried several times to download Snapchat on your iPhone but couldn’t get the app installed successfully, after many trials the progress bar won’t go past the zero percent mark even when it is connected to a high-speed internet connection. Then there is a problem, this article discusses solutions to help you download the Snapchat App successfully.

Why can’t I download Snapchat on my iPhone?

Apps on iPhone can be downloaded  quickly from the App Store, but several issues like ; an inconsistent network connection , an issue with the App Store services, faulty device, and sometimes software issues with iOS, causing the app not to get installed successfully.

If you can’t download Snapchat on your iPhone do the followings:

#1. Restart iPhone

Restarting your iPhone can fix this without stress. 

  • Press and hold the power key until you see the slider.
  •  Use this slider to switch off the phone.
  • Once the phone goes off, switch it back on.

Visit the App Store once the phone turns on and see if you can now download Snapchat successfully. 

#2. Check screen time settings

iPhones have screen time settings responsible for restricting the phone from installing selected apps or restricting the time that you will be using them.

If  the feature is off or you take Snapchat off the list of restricted apps, you’ll be able to download and install the Snapchat app successfully.

Here’s how To do this:

  • Open Settings on your device.
  • Select Screen Time and go to Content & Privacy Restrictions.
  • Turn off the setting.
  • or  change it just for the apps, tap iTunes & App Store Purchases.
  • Then tap Allow on the next screen.

After turning it off, go to the App Store and try to install Snapchat on your phone to see if it worked.

#3. Clear cache on App Store 

Issues with the App store can make you  unable to download and install Snapchat on your iPhone successfully. The App Store uses a cache and data that it has stored to work correctly, and when they get corrupted, it starts giving issues such as this.

Here’s how to clear the App store cache data:

  • Open Settings.
  • Go to General .
  • Click on  iPhone Storage.
  • Click on App Store to see  the list of displayed apps.
  • Tap Offload App.
  • Open the App Store; you might be asked to log in again with your Apple ID account  to use the App Store.

Install Snapchat again after clearing app cache, to see if the issue has stopped.

#4. Check the network

If you don’t have a stable network connection, you might not be able to download Snapchat successfully. You can test your network by checking if other  internet-dependent apps are connected to the internet.

Or open the App Store and download any app,  the issue might be strictly  related to Snapchat. If the issue is related exclusively to the network, then fix your network settings. 

#5. Update iOS

An outdated iOS is prone to bugs, and these  bugs can block you from getting apps installed on your phone, mainly because of safety reasons But this can also affect  legitimate apps and making it difficult to  install Apps  over the App Store. Update your iOS and see if it fixes the issue.

Here’s how to update your iOS:

  • Go to Settings.
  • Tap General.
  • Select  Software Update.
  • Turn on Automatic Updates.
  • Download and Install any available update.

After downloading and installing is complete, launch the App Store and download Snapchat again to see if the issue has been fixed.

#6. Inspect the payment method

App Store requires users to have a valid payment method  to work unless you opt-out while setting up a new iTunes account. You cannot download free apps unless you don’t have a payment method or have a payment method. Ensure that  your payment method  is not expired, declined, or failed.

Follow these steps to  check your payment method:

  • Go to the App Store.
  • Tap on the profile icon.
  • Tap your Apple ID.
  • Click on Manage Payments.
  • Select your payment method that is on file.
  • Check the information to see if it’s up to date, edit the information if you realise it is outdated.
  • Or tap Add Payment Method to use a new method of payment instead. 

#7. Contact Apple support team

If after trying these few tips and you still cannot download Snapchat, then contact the Apple support team to help fix the issue.  It can be an App Store issue only they can fix from their end.

Or take your iPhone device to a local Apple Store so that the technicians there can diagnose and fix the issue better.

We do hope that one or two of these tips can help you troubleshoot the issue.

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ByOgechukwu Anthony
I am an experienced tech and innovation writer. It's been 3 years since I started writing at Terecle, covering mostly Consumer electronics and Productivity. In my spare time, I enjoy reading and learning the latest happenings around the tech ecosystem.

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