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Cool Cash > Credit Cards > Online Payment > What is Network Transaction Error Message?

What is Network Transaction Error Message?

Ogechukwu Anthony
Last updated: September 12, 2023 3:20 pm
By Ogechukwu Anthony
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what is network transaction error message

The network transaction error message pops up when you try to complete a purchase, but the internet connection is unstable. It can also happen when a computer system lacks  enough memory and resources.

There are few ways you can resolve the issue which will be discussed in this article.

How to resolve the “network transaction error message” issue

Here are a few ways to resolve the network transaction error message:

First, while using cellular data, make sure you use a strong signal. Also ensure you are using the correct mobile communications standard, either 4G or 4G  LTE.

It helps to check your APN settings when connected via cellular data, to avoid errors as this.

If Wi-Fi is available you can use it. Free or open Wi-Fi usually provides low bandwidth, however it is still usable.  

Secondly, Close apps running in the background before doing a network transaction. This is to ensure the background apps don’t take up the bandwidth. 

#1. Restart device to fix IP and DNS problems

Restarting your device will fix any kind of glitch, including IP and DNS problems.  You can restart your device every five days, to fix problems that can cause these errors.

#2. Insufficient funds

This network transaction error can appear if you have insufficient funds, you have sent more money than you have in your wallet. Simply Send more funds to your wallet and continue the transaction.

#3. Server issues

The network transaction error might occur because there is an issue with the server, it could be as a result of the device not being recognised, insufficient funds, a file has not been properly signed. Also ensure  you are not using a proxy server; especially if you are receiving TLS/SSL error messages.

#4. Ineligibility of account

An account may not be eligible for a particular payment type. This could cause the network translation error, you have to check in with your bank or financial service provider. 

Also check if there is a disputed payment and resolve it accordingly.

If you are connected via traditional wired/wireless networks, Always check your network configuration. Make sure  your network configuration is up to date, with the correct (default) gateway and DNS server set(or assigned via DHCP).

Check your network configuration for the DNS servers,  and for the (default) gateway.

Check and  ensure your network is not forcing http proxying and does not use deep packet inspection hardware.

If your network is using measures to inspect the encrypted messages generated by our SDK (by means of attempting to decrypt it), the SDK will fail at this point, because there is no mitigation available at this point. You are not able to run our software in such an environment.

If you experience unexplainable timeouts or unavailable messages, just keep trying till it works out.

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ByOgechukwu Anthony
I am an experienced tech and innovation writer. It's been 3 years since I started writing at Terecle, covering mostly Consumer electronics and Productivity. In my spare time, I enjoy reading and learning the latest happenings around the tech ecosystem.

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