Okay, you are here because your Chromecast doesn’t have a steady connection and you’ve probably tried one or two things to resolve the issue but, it kept connecting and then disconnecting after a while. And for some people gets the “could not communicate with Chromecast” message when they turn on their device.
Why Does My Chromecast Keeps Disconnecting
Normally, this could be as a result of the age of the device, Wi-Fi issues related to router, or overheating due to the device being overused.
Quick Fix: Most times we experience this issue because of software glitches, If Chromecast keeps disconnecting, factory resetting your Chromecast device, checking if your Chromecast is properly connected to your Wi-Fi network and updating your firmware can help fix the issue.
How To Fix Chromecast Keeps Disconnecting
- Restart Chromecast: Restarting your device is the first thing that probably came into your mind while trying to get it sorted by yourself, right? Yeah! Go ahead. Rebooting the device will help clear cached software glitches. You can restart your Chromecast either from your smartphone or power source.
How to restart Chromecast from smartphone:
Google Home App > Chromecast > Settings > More settings > Reboot
How to restart Chromecast from power source:
Simply disconnect the power cable from your Chromecast > Wait for a minute > Reconnect the power cable to the Chromecast
- Disconnect and Reconnect To Your Network: First, check if your network has access to internet ( Yes, Chromecast works without internet if you are watching offline contents). If not, disconnect and reconnect all the devices — Router, Modem, Mi-Fi, Chromecast etc. You can easily turn them off and back on, be sure to wait for a minute or two during the disconnection.
When your network is back, reconnect all your devices to your network and be patient for the network to get restored. If you are using a Modem, watch when the panel lights on your Modem stop flickering, that’s when you will be able to tell if the network connection is strong and steady.
Try your Chromecast again and if your network is not still responding you might have to reset your router or try casting from your mobile hotspot.
- Check Your Wi-Fi Strength: If your Wi-Fi signal is weak, Chromecast may keep disconnecting at intervals, you can check the signal strength using your phone.
Open Google Home App > Chromecast > Settings > Device settings > Wi-Fi
You will see the name of the Wi-Fi and the signal strength. If the signal is weak, make sure your Chromecast is close to your Wi-Fi and be sure you don’t have anything like wall, steel, etc. blocking the signal.
For optimal performance, it’s best not to keep your Wi-Fi and Chromecast more than 15ft away from each other.
- Factory Reset Chromecast: There are basically two ways you can reset your Chromecast irrespective of the Gen — 1,2,3. The first is by using Google Home App and the second is directly from the Chromecast.
To reset your Chromecast using Google Home App follow this steps:
Download Google Home App from Playstore, if you don’t have have it, Go to Google Home app > Chromecast > Settings > More Settings > Factory reset.
Factory Reset your Gen 1 Chromecast directly:
Switch on the TV where your Chromecast is connected. Press and hold the button on the back end until a solid LED light starts to flicker. The TV will go blank, and your Chromecast will reboot.
Factory Reset your Gen 2&3 Chromecast directly:
Switch on the TV where your Chromecast is connected. Press and hold the button on the back end until an orange light flickers continuously. Do not leave the button until the white light turns on, then you can leave the button and your Chromecast will reboot.
|Note: Factory resetting your Chromecast will erase all your data from the device, and you will have to reconfigure everything from the scratch.
- Look For Updates: To ensure that bugs are fixed and also roll out new features and improvements to perfect user experience, all apps do receive updates.
Sometimes, apps do misbehave because of lack of updates and it might also affect it related apps. So, it’s best to keep your app and Chromecast firmware updated. Check to be sure you are running on the latest update available.
- Turn off battery optimizations: Android devices has battery optimizations enabled by default. This is to avoid unnecessary battery drainage due to background apps even when not using the phone.
Battery optimizations might not allow Google Home app to function efficiently, so it’s best to turn off battery optimization.
To turn off battery optimizations:
Go to Settings > Device care or Battery > Battery Optimization > Drivers note > Do not optimize > Done
Frequently Asked Questions
Can Chromecast work with hotspot?
Yes! Turn on a hotspot on your smartphone > Power on the Chromecast > Go to Using a different phone, go to Google Home App > Select your Chromecast device > Settings > Device settings > Wi-Fi > Choose your hotspot
How do I update my Chromecast?
Google Home app > Chromecast > Settings > At the bottom of the page, you will see Chromecast firmware details and the IP address linked to the update
Can you use Chromecast without a network?
Yes! By toggling on Guest mode. Google Chrome > Profile > Guest mode
I’ve been with Terecle right from inception in 2021, covering a wide range of tech topics, including consumer electronics, social media, gaming, etc.
I earned a BSc. Computer Science, and lots of tech professional certifications. Prior to working at Terecle, I worked as an IT support and System Administrator for lots of MSMEs businesses.